A Business Does Well…
…what its Leaders Measure One of the challenges in today’s business environment is the ability to show measurable progress in whatever endeavor the business is involved in. Entrepreneurs wear so many hats, they struggle with where to focus their metrics. Non-profit...
“There is nothing so useless…
…as doing efficiently what should not be done at all.” I spend a good bit of time in my practice working with businesses on their business planning and people development initiatives. A few of these clients have also invested their time in what is likely the least...
Leadership is responsible for 94% of quality problems…
…so it is leadership’s responsibility to help people work smarter, not harder. These words by W. Edwards Deming are a call to action for today’s leaders to help them focus on the right business goals to execute their business strategies. You may recall...
There is never enough time to do something right…
…but always enough time to do it again! During my corporate career, we used to joke that anything that began with “re…” was a bad thing. Specifically, we were referring to re-engineering, re-work, re-bid etc. The premise was to keep our focus on doing what we needed...
“If You Can’t Describe What You Do as a Process…
…You Don’t Know What You Are Doing.” These words from W. Edwards Deming, considered the godfather of organizational process improvement, are a great way to introduce the third element of the Total Leadership Model. To put it in perspective, we previously...
Rick Lochner
Rick Lochner is the President and CEO of RPC Leadership Associates, Inc.
He is an accomplished Coach, Facilitator, College Professor, Keynote and Workshop Speaker, Author and foremost, a Leader. His Vision is to help Business Owners, Corporate and Non-Profit Leadership Teams and Individual Professionals make Leadership a Way of Life.