Rick Lochner | Executive Business Coach | Chicago
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“If You Can’t Describe What You Do as a Process…

“If You Can’t Describe What You Do as a Process…

by RLochner | Dec 26, 2012 | Blog, Business Acumen, Process Improvement

…You Don’t Know What You Are Doing.” These words from W. Edwards Deming, considered the godfather of organizational process improvement, are a great way to introduce the third element of the Total Leadership Model. To put it in perspective, we previously...
"If You Can’t Describe What You Do as a Process…

"If You Can’t Describe What You Do as a Process…

by RLochner | Dec 26, 2012 | Blog, Business Acumen, Process Improvement

…You Don’t Know What You Are Doing.” These words from W. Edwards Deming, considered the godfather of organizational process improvement, are a great way to introduce the third element of the Total Leadership Model. To put it in perspective, we previously...

Rick Lochner

Rick Lochner

Rick Lochner is the President and CEO of RPC Leadership Associates, Inc.

He is an accomplished Coach, Facilitator, College Professor, Keynote and Workshop Speaker, Author and foremost, a Leader. His Vision is to help Business Owners, Corporate and Non-Profit Leadership Teams and Individual Professionals make Leadership a Way of Life.

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